Privacy Policy
- Your vault and database live on your own computer. We do not host them.
- When you ask Claude a question, the relevant file contents are sent to Anthropic through your own account, under Anthropic's terms.
- Social Security numbers, bank account numbers, and government ID numbers are redacted on your computer before documents are processed.
- We access your files only with your permission, only for the work you asked for. We do not sell your data.
1. Who we are
Jeyaparaparam LLC ("we", "us") provides setup and support for Landlord AI Desk, based in San Jose, California. Contact: raj@jeyaparaparam.com.
2. Information we collect
From this website. When you request a walkthrough or book a call, we collect your name, email address, phone number (optional), number of units, which AI tool you use, and what you tell us takes most of your time. Booking is handled through Google Calendar appointment scheduling, which is subject to Google's privacy policy.
During setup and support. With your permission, we may see your property documents, such as leases, statements, receipts, and inspection reports, in order to configure and support your system.
Technical data. Our website host or analytics tools may record basic technical data such as IP address, browser type, and pages visited.
3. How we use it
- To respond to your inquiry and schedule calls.
- To perform setup and support you purchased.
- To bill you and keep required business and tax records.
- To maintain and improve our website and service.
4. Your data stays on your computer
Landlord AI Desk stores your vault, database, and reports on your own Windows PC or Mac. We do not keep a copy on our servers. Plain files remain readable in any editor if you stop using the service.
5. How your AI provider fits in
The system works through your own Claude subscription (ChatGPT and Gemini are planned). When you ask a question, the files the AI needs to answer it are sent to the provider under your account and the provider's terms and privacy policy. We do not control how the provider handles that data. Review your plan's data and training settings with your provider.
Before documents are processed, the system redacts Social Security numbers, bank account and routing numbers, and government ID numbers on your computer. Tenant records keep only a birth year. Redaction reduces risk but cannot be guaranteed to catch every case, so avoid sharing documents containing sensitive identifiers you do not need.
6. Access to your files during support
We access your files only if you give permission, only for the task you asked for, and only for as long as it takes. We do not copy your files off your computer except as needed for that task, and we delete any copy when the task ends.
7. Who we share information with
We do not sell your personal information. We share it only with service providers we use to run the business (such as email, scheduling, payment, and website hosting), when required by law, or with your direction. Providers are limited to what they need to do their job.
8. How long we keep it
- Website inquiries and booking records: up to 24 months, then deleted.
- Customer and billing records: up to 7 years for tax and accounting purposes.
- Support notes: up to 3 years after the last support activity.
- Copies of your files used during support: deleted when the task is complete.
9. Security
We use reasonable safeguards, including local redaction, limited access, and permission-based support. No method of transmission or storage is completely secure. You are responsible for securing your own computer, including a strong password, disk encryption, and regular backups.
10. Your choices and rights
You may ask us to access, correct, or delete personal information we hold about you, and to stop contacting you. California residents have additional rights under California privacy law, including the right to know, delete, and correct, and to not be discriminated against for exercising them. Email raj@jeyaparaparam.com and we respond within 45 days.
11. Tenant and third-party information
Your records may include information about your tenants and vendors. You are responsible for having a lawful basis to hold and process it, and for following fair housing and applicable privacy law. We process it only as your service provider, to do the work you asked for.
12. Children
This website is not directed to children under 13 and we do not knowingly collect their information.
13. Changes
We may update this policy. The effective date above shows the current version.